Refund policy

Last Updated: 17/07/26

We want you to love your purchase. If you're not completely satisfied, we're here to help.

Return Eligibility

You may return eligible items within 3 days of delivery if:

  • The item is unused, unwashed, and in its original condition.
  • Original tags and packaging are intact.
  • A valid proof of purchase is provided.

Non-Returnable Items

  • Sale or clearance items
  • Gift cards
  • Items marked as non-returnable
  • Products damaged due to misuse

Exchanges

Eligible items may be exchanged for a different size or the same product, subject to availability.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 3 DAYS at support@avdore.com with photos of the product and packaging.

Refunds

Once your return is received and inspected, approved refunds will be processed to your original payment method within 5 to 6 days.