Privacy policy

Last Updated: 17/07/26

Welcome to AVDORE. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify store, make a purchase, or interact with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely through payment providers—we do not store your complete payment details)

  • Order History

B. Device & Usage Information

When you browse our website, we automatically collect information such as:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Products Viewed

  • Time Spent on Pages

  • Referral URLs

  • Shopping Cart Activity

This information helps us improve website performance and customer experience.

C. Marketing Information

If you choose to subscribe, we may collect:

  • Email Preferences

  • SMS Preferences (if applicable)

  • Marketing Interaction Data

You can unsubscribe at any time.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Ship products

  • Process payments

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to inquiries

  • Improve our products and website

  • Detect fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails or offers (only if you have opted in)

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember items in your shopping cart

  • Save your preferences

  • Analyze website traffic

  • Improve website functionality

  • Personalize your shopping experience

  • Measure advertising effectiveness

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Third-Party Services

We work with trusted third-party providers to operate our business. These providers may process your information only as necessary to perform their services.

Examples include:

  • Shopify (eCommerce Platform)

  • Payment Gateways

  • Shipping and Logistics Partners

  • Email Marketing Providers

  • Analytics Providers (such as Google Analytics)

  • Advertising Platforms (such as Meta/Facebook and Google Ads)

These third parties maintain their own privacy policies and security measures.

5. Payment Information

Payments are processed securely through authorized payment providers.

We do not store your complete debit card, credit card, or banking information on our servers.

All payment processing complies with applicable security standards.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Payment providers

  • Shipping partners

  • Technology service providers

  • Legal authorities when required by law

  • Fraud prevention services

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

While we strive to use commercially acceptable security measures, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Maintain business records

  • Comply with legal, tax, and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Request a copy of your personal data

  • Restrict certain processing activities

  • Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

10. Marketing Communications

If you subscribe to our newsletter or promotional messages, we may send:

  • Product launches

  • Exclusive offers

  • Promotions

  • Restock notifications

  • Brand updates

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

11. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

12. International Users

If you access our website from outside India, your information may be transferred to and processed in countries where our service providers operate.

By using our website, you consent to such transfers where permitted by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

AVDORE

Email: support@avdore.com

Phone: 6350174583

Business Hours: 9AM TO 7PM